Jaya Line's Terms & Conditions — Know It, Understand It, Play Safe

By accessing or using Jaya Line through our website, mobile app, or any other channel, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. These terms constitute a legally binding agreement between you and Jaya Line.

Jaya Line is an internationally licensed online gaming platform offering services tailored specifically for users in Bangladesh. In these terms and conditions, "we", "our", or "Jaya Line" refers to the entity operating this platform.

These terms have been prepared in accordance with applicable laws in Bangladesh and international gaming regulations. Jaya Line is committed to full transparency — there are no hidden clauses or ambiguous provisions here.

To open an account on Jaya Line, the following conditions must be met:

• You must be at least 18 years of age. Use of this platform by minors is strictly prohibited.
• Only one account per person is allowed. If multiple accounts are created, all of them will be closed and any deposited funds may be forfeited.
• During registration, you must provide your correct name, mobile number, email address, and date of birth. Inaccurate information may cause issues during account verification.
• The mobile number or email you provide must belong to you.
• Accounts cannot be opened in someone else's name or shared with another person.

Jaya Line reserves the right to reject any registration application without providing a reason. If suspicious information is submitted or fraud is detected, the account will be suspended immediately.

Jaya Line supports the most popular mobile payment methods in Bangladesh. All payment-related rules are detailed below:

• The mobile number used for deposits must match the number registered on your account.
• Payments from third-party numbers or accounts are not accepted.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• Same-day withdrawal requests are generally processed within 3 minutes to a maximum of 24 hours.
• In cases of suspicious transactions, Jaya Line reserves the right to place a withdrawal on hold pending further review.

Jaya Line regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. General bonus policies are outlined below:

• The welcome bonus is available to new members only and applies to the first deposit.
• Every bonus has a wagering requirement. A specified amount must be bet before the bonus can be withdrawn.
• Multiple bonus claims from the same person, device, or IP address are not permitted.
• A maximum withdrawal limit may apply to winnings generated from bonus funds.
• Each bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Jaya Line reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on Jaya Line are conducted fairly and transparently. The following rules apply across our gaming platform:

• All slots and casino games use internationally certified RNG (Random Number Generator) technology. Results are completely unbiased and never predetermined.
• Odds in Sports Betting are subject to change. The odds at the time your bet is confirmed are final.
• If a technical error causes an uncertain outcome, the round in question will be declared void and all wagered funds will be refunded.
• In the event of a disconnection during a live game, the outcome will be determined based on the server's records.
• Before placing a bet on any game, you should read the specific rules for that game.

Jaya Line works with independent third-party auditing firms to ensure fair and unbiased game outcomes at all times. If a dispute arises, please contact the Jaya Line support team — we are committed to reaching a fair resolution.

The following activities are strictly prohibited on the Jaya Line platform:

• Creating multiple accounts under the same person's name.
• Registering using a fake identity or someone else's personal information.
• Bonus abuse — such as placing artificial bets solely to meet bonus wagering requirements.
• Attempting to hack, crack, or gain unauthorized access to the system.
• Unauthorized access to another member's account or any attempt to steal their information.
• Using the platform for money laundering or any other illegal purpose.
• Using automated bots or scripts to place bets or log in.
• Behaving in a discriminatory or offensive manner toward other members.

Jaya Line takes the privacy of your personal information very seriously. We follow the policies outlined below regarding how your data is collected, stored, and used:

• Your personal information will never be sold to third parties.
• All data is protected with 128-bit SSL encryption.
• Documents collected for KYC verification are used solely for legal compliance purposes.
• You may request deletion of your personal data at any time, though this may not apply to active accounts.

For more details, visit our Privacy Policy Read.

Jaya Line believes gaming is purely for entertainment. We want every member to enjoy games in a healthy, responsible way. To support this, we offer the following:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: You can take a break ranging from 24 hours to 30 days.
• Reality Check: You will receive periodic reminders about the duration of your gaming sessions.
• Support Resources: If signs of gaming addiction arise, our support team can provide guidance toward professional help.

Jaya Line may temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• If false information is provided or identity fraud is proven.
• If suspicious financial transactions or indications of money laundering are detected.
• Under the direction of a court or legal authority.
• If the account has been inactive for an extended period (12 months or more).

You may close your account at any time. Any remaining balance can be withdrawn, but any bonus balance will be forfeited. Please contact the support team to submit an account closure request.

Jaya Line reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• Notice will be sent to your registered email or posted on the platform prior to any significant changes.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you will have the option to close your account.

If you have any questions or comments about these Terms & Conditions, please get in touch with us:

• Email: support@jayaline.net
• Live Chat: Available 24/7 on the Bangla support platform
• Response Time: Typically a few minutes, up to a maximum of 24 hours

Our support team is always here for you. We are committed to handling any complaints or disputes fairly and promptly.