Last Updated: January 2026

Jaya Line's Privacy Policy — Your Data, Our Responsibility

Your personal data is fully secure at Jaya Line. This privacy policy clearly sets out what information we collect, why we collect it, how it is stored, and what your rights are. No ambiguity — everything is transparent and straightforward.

Effective: 1 January 2026
SSL Encrypted
Published in Bengali
128-bit
SSL Protection
No Sale
No Data to Third Parties
Your Control
Right to Data Deletion
GDPR Compliant
International Standards

The Core Pillars of Our Privacy Policy

How Jaya Line Keeps Your Data Safe — The Key Points in Plain English

Secure Data Storage

All your personal data is stored on encrypted servers, inaccessible to any unauthorized party.

Voluntarily Provided Information

We only collect information you voluntarily provide during registration or while using our services. Nothing is taken without your consent.

Never Sold to Third Parties

Your personal data is never sold or rented. It is not shared with third parties except where required by law.

Your Own Control

You can view, update, or request deletion of your information at any time. Your rights over your own data come first.

Transparent Cookie Policy

We use cookies solely to improve your experience. This policy clearly explains what each cookie does.

24/7 Support

Our support team is always ready to handle any privacy-related questions or complaints. Expect fast, effective resolutions.

1 Introduction & Scope

Welcome to Jaya Line's Privacy Policy. This policy applies to all users of the Jaya Line platform — whether you access our services via our website, mobile app, or any other channel.

We believe you have full ownership of your personal data. Jaya Line is committed to transparency — we have nothing to hide. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

It is important that you read and understand this privacy policy. By using Jaya Line's services, you agree to the terms set out in this policy.

Our privacy policy is built to international data protection standards. We follow GDPR (General Data Protection Regulation) guidelines and comply with all applicable laws in Bangladesh. The security of your information is our top priority.

2 What Data We Collect

Jaya Line collects only the information that is strictly necessary. We never ask for excessive or irrelevant data. Below is a detailed breakdown of the types of information we collect:

Data Type Example When It Is Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the Time of Account Registration
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Device Information IP address, browser type, device model At every login
Usage Data Gaming history, betting records, session duration While using the platform

We do not store your credit card number, password, or any other sensitive financial information. All payment processing is handled entirely through secure third-party gateways.

Documents submitted for KYC verification (such as NID or passport) are used solely to confirm your identity. These documents are stored under strict security protocols.

3 How We Use Your Data

Collected data is used only for specified purposes. Jaya Line never uses your information for anything beyond what is stated. We use your data for the following purposes in accordance with our privacy policy:

  • Account Management: To manage registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals correctly and to prevent fraud.
  • Customer Support: To resolve your issues and answer your questions.
  • Platform Improvement: To improve your experience and develop new features.
  • Security: To prevent account hacking, fraud, and money laundering.
  • Legal Obligation: To comply with applicable laws and meet regulatory requirements.
  • Personalized Experience: To provide promotions and offers tailored to your preferences.

We never share your data with third parties for marketing purposes. If you no longer wish to receive promotional emails or messages from us, you can unsubscribe at any time.

4 Data Retention & Security

Jaya Line uses industry-leading security technology to keep your data protected. Our security measures are detailed below:

  • All data is protected with 128-bit SSL/TLS encryption, providing bank-grade security.
  • Our servers are monitored around the clock and undergo regular security audits.
  • Your password is never stored in plain text — it is always kept in hashed form.
  • Any suspicious login activity is automatically flagged and you are alerted immediately.
  • Data is retained for up to five years after account closure, then permanently deleted.

Our data centers hold internationally recognized security certifications and undergo regular third-party security audits. We make no compromises when it comes to protecting your data.

5 Sharing Information with Third Parties

Jaya Line does not sell your personal data to third parties. However, limited information may be shared with trusted partners in order to deliver our services:

  • Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Identity Verification Services: With authorized verification agencies for the KYC process.
  • Game Providers: With licensed software partners for game operation.
  • Legal Authority: When required by a court order or legal obligation.

All of our third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for any other purpose.

Jaya Line never shares your data with advertising agencies, data brokers, or marketing firms. This is a core commitment we make without exception.

6 Cookie Policy & Tracking

Jaya Line uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential Cookies: To maintain login state and platform security. The platform will not function properly without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To analyze platform usage statistics — on a fully anonymized basis.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. We do not use third-party tracking cookies.

7 Your Rights & Controls

Under Jaya Line's privacy policy, you have the following rights over your personal data:

Right to Access
The right to know what information we hold about you
Right to Rectification
Right to correct inaccurate information
Right to Erasure
Right to request permanent deletion of data under certain conditions
Right to Restrict Processing
Right to Restrict Processing
Right to Data Portability
The right to receive a copy of your data
Right to Object
The right to object to specific data processing

To exercise any of these rights, email us at support@jayaline.net or reach out via live chat. We typically respond within 72 hours.

8 Children's Privacy Protection

Jaya Line is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has accidentally registered on this platform, please contact our support team immediately. We will act without delay.

9 Privacy Policy Updates

Jaya Line may update this privacy policy as needed. When changes are made, we will take the following steps:

  • You will be notified at your registered email address before any significant changes are made.
  • A notice of the updated policy will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Continued use of the platform after the new policy takes effect will be considered acceptance of the updated terms.

If you do not agree to the updated privacy policy, you may request to close your account. In that case, please withdraw any remaining balance beforehand.

10 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

  • Email: support@jayaline.net
  • Live Chat: 24/7 Bangla support available on the platform
  • Response Time: Usually within a few minutes, up to a maximum of 72 hours

We take every complaint seriously and are committed to resolving issues as quickly as possible. Your privacy is not just a policy to us — it is a core responsibility.

General Questions About the Privacy Policy

Here are answers to questions you may have in mind

No, Jaya Line never sells your personal data to third parties. Only the information strictly necessary for specific services — such as payment processing and KYC verification — is shared with trusted partners, who are themselves bound by strict confidentiality agreements.

After account closure, data may be retained for up to five years as required by law, after which it is permanently deleted. You may submit a formal data deletion request at any time — however, due to legal obligations, not all data can be deleted immediately.

Jaya Line uses banking-grade 128-bit SSL encryption. Our servers are under 24/7 security monitoring and undergo regular third-party security audits. Your password is never stored in plain text.

Disabling essential cookies may cause login and security issues. However, turning off analytics and functional cookies will not prevent you from using the core platform — you will simply lose some personalized features.

You can view and update certain information directly from your account settings. For more detailed requests or specific corrections, email us at support@jayaline.net or reach out via live chat. We typically respond within 72 hours.

Your Data Is Safe — Get Started Today

Your privacy is the top priority at Jaya Line. Join a safe and trusted platform and enjoy gaming with complete peace of mind. Register for free today.

SSL Encrypted Data Is Never Sold 24/7 Support GDPR Compliant
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